Enterprise Security Best Practices for AI Document Platforms

Why Security Matters for Document Platforms

Business documents often contain sensitive information: financial data, personal details, legal agreements, and proprietary business strategies. Choosing a document platform with robust security is not optional -- it is essential.

Our Security Architecture

Tenant Isolation

Every organization on CreateDocs.ai operates in a fully isolated environment. Data is segregated at the database level, ensuring that no cross-tenant data access is possible.

Encryption

In transit: All data is encrypted using TLS 1.3
At rest: Documents are encrypted with AES-256 encryption
Key management: Keys are managed through Cloudflare's secure key management infrastructure

Authentication & Access Control

Multi-factor authentication: TOTP-based 2FA for all accounts
SSO/SAML: Enterprise plans support single sign-on with your identity provider
Role-based access: Granular permissions for Admin, Editor, and Viewer roles
Session management: Configurable session timeouts and concurrent session limits

Compliance

SOC 2 Type II

Our infrastructure is SOC 2 Type II compliant, with annual audits conducted by independent third-party assessors.

GDPR

We are fully GDPR compliant with:

Data Processing Agreements for all customers
Right to erasure (data deletion on request)
Data portability (export all your data)
Privacy by design principles

CCPA

California Consumer Privacy Act compliance with full transparency on data collection and processing.

Best Practices for Your Organization

Enable 2FA for all team members
Use SSO if available on your plan
Review access logs regularly
Limit API key permissions to only what is needed
Set up IP allowlisting for sensitive environments

Learn more about our security features.